Bunbury Agency is one of the longest established Domiciliary Care Agencies in the UK
Residential Care – Daily Care – Respite Care – Temporary Care
For the past 50 years we have been providing Domiciliary Care Services for the Elderly, Children and Households specifically in Cheshire, Shropshire, Staffordshire, Wirral & Merseyside, Greater Manchester, North Wales and throughout the UK.
My mother established The Bunbury Agency in 1968 when she could not find that ‘Special Person’ to look after her own three children. I joined the Bunbury Care Agency in 2004 and now, along with my efficient team care coordinators and advisors, am privileged to own and run the Agency. Nowadays, our energies are totally focused and committed to providing that ‘Special Person’ for other families who are in need of trustworthy and reliable elderly care and companionship.
How it really all started, from our founder Leila Potter
“I was having difficulty in finding the right person to look after my two younger children as I had become a local Councillor and suddenly my life had become rather hectic. When the Agency started, I wrote everything out by hand but after six months I needed a secretary. The Bunbury Domestic Agency as it was known then, was in business and our slogan was and still is ‘Everybody needs Somebody’. Ten years later, I was employing three people as clients and staff were contacting us from all over the UK.”
As time went by, her mother (my grandmother), was in need of a live-in companion housekeeper. She realised there was a need for staff that had the skills and experience to look after older people, and started our ‘Rosy Rota’ Care Service. The way we approach the service has not changed over the years apart from the highly efficient technology we now use.
Trish Brewin – Care Manager
Trish is our most longstanding member of staff and joined the agency on a full-time basis in 1994. She has seen many changes over the years and despite many challenging times, has remained as committed and loyal to the cause of helping others.
She is now my invaluable Care Manager and together with her assistants, Yvonne O’Brien and Kelly Hannon, looks after all our live-in and daily clients and staff. Trish has a wealth of experience and knowledge about recruiting the right person to look after elderly people.
Yvonne O’Brien – Care Co-ordinator
Yvonne joined us in the summer of 2017, primarily to assist Trish with our live in clients and carers. She has worked for our local branch of Natwest Bank for many years, sadly closed now. Her customer relations skills along with her financial accuracy are real bonuses to my company. She is developing a good rapport with our clients and carers and tells me that she is really enjoying working for the Agency.
Kelly Hannon – Daily Care Co-ordinator
Kelly has just taken over from Sarah Cheetham, who co-ordinated our daily care service and is currently on maternity leave. Kelly is also one of our daily carers, so really understands the day to day needs of our local vulnerable people. As our youngest member of staff she is very clued up on IT, so when I get in a pickle with technology, she can sort me out!
Sue Collings – Head of Accounts
Sue has been our bookkeeper for many years and is also now a qualified accountant. I could not manage without her financial skills and advice, let alone her pleasant personality once a week. She is also happy to advise and assist any carer about the benefits of being self-employed, which can appear to be complicated at the beginning.
Debra Alexander – Care Co-ordinator
Debra lives in Anglesey, and has just been appointed as Care Co-ordinator for our new Anglesey office in Llanfaelog, ‘Anglesey Home Care’. She will be liaising closely with our head office in Cheshire and Sarah Green will be working in the office for part of each week. Debra comes from a charity and NHS background, where she worked on various programs such as Ageing Well and primary Long Term Care. She brings to this new office great organisational skills in marketing and administration. We welcome her to our new project in Anglesey.
Sarah Green – Owner & Director
I have three daughters and three grandchildren and consider myself to be one of the many people, I call ‘The Sandwich Generation’ i.e. whose parents are living longer and children not leaving the nest as quickly as they should but working full time. I have firsthand experience in my own life of the struggle we face these days.
I started my working life as Stage Manager in the Theatre in South Wales. There, I learnt the invaluable skills of organisation, planning and delivering the finished production to the audience! I have been a personal secretary to a Solicitor and then started my own Interior Design business. I loved this, as it maximised my artistic skills along with using my ability to be a good planner. In the early 1980s our family business invested in property in the Dordogne in France. Together with my sister, we renovated and furnished to a high standard, four properties. We then set up a property rental business called ‘Serendipity Francaise’ which ran from Cardiff for many years ending up with a portfolio of nearly 50 properties available for holidays in the area. The next ‘Serendipity’ occurred when one of my owners of a large Chateau, who turned out to be very successful property developers in Europe, wanted to buy my rental company. We became their rental division for all their developments in France and Spain as well as setting up and running their UK sales showroom in Cardiff Bay.
I moved back to Cheshire in 2004, and started to apply my skills and expertise to helping my mother with the Bunbury Agency. I qualified as an Expert Witness in Domiciliary Care and Staff Placement and write reports on personal injury and medical negligence cases for the Courts. I really enjoy this as it completes my philosophy of making a difference to somebody else’s life.
And so, to the Present Day
In 2014, we decided to concentrate our energies on providing elderly care and companionship. Getting the right care for elderly people in their own homes has become such a ‘hot potato’, it needed all our focus. This has proved to be very worthwhile and we have expanded our daily care services substantially in our local area.
We try to support local charities and in particular, Tarporley War Memorial Hospital. They provide the invaluable service of providing respite care for the elderly and we work closely with them ensuring their patients can return home as soon as possible. Although we are a business we have strong social conscience about providing care in the home.
What about the Future?
2018 will be our 50th Anniversary and we have some big plans. We have just opened a sister branch of the Bunbury Care Agency on the island of Anglesey called, guess what ‘Anglesey Home Care’! My other half has a house there and after considerable research, I have found that there is big demand for the type of personal care and attention our agency prides itself on. So many things have happened in bringing this together, which has been yet another ‘Serendipity’ which means, ‘the occurrence and development of events by chance in a happy or beneficial way’.
As part of our celebrations for our 50th year, we are launching support for a ‘Charity of the Month’. As communicating through Social Media is so important these days, for every 100 ‘Likes’ on Facebook, will donate £100 to that charity. We will also offer one of our daily clients a carer, free of charge, who will take them out for tea and cakes for a couple of hours.
I passionately believe and know that with the right care and support, most people can spend their later years in their own home. We look forward with great enthusiasm and excitement to lifting the burden on families and providing care and support you can trust, to many more people in the future.
My mother’s phrase, ‘Everybody Needs Somebody’ is still so relevant today. So on behalf of myself and my fantastic team, we look forward to doing our utmost to help you.
Sarah Green, Owner and Director
We are a home care agency based in Bunbury, Cheshire helping families predominantly across the North West and North Wales, although we are nation-wide.
Bunbury Care Agency is a member of the UKHCA (United Kingdom Home Care Association) and an associate member of SOLLA (Society of Later Life Advisers). SOLLA is the only association in the UK that can provide accredited financial consultants who can advise and assist people with the funding of elderly care.