About us

For over 50 years we have been providing domiciliary care services for the elderly, children, and households, specifically in Cheshire, Shropshire, Herefordshire, Lancashire, the Wirral, Merseyside, Greater Manchester and North Wales.

My mother established The Bunbury Agency in 1968 when she could not find that ‘special person’ to look after her own three children. I joined Bunbury Care Agency in 2004 and now, along with my efficient team of care coordinators and advisors, am privileged to own and run the agency. Nowadays, our energies are totally focused and committed to providing that ‘special person’ for other families who are in need of trustworthy and reliable home care and companionship.

How it really all started, from our founder Leila Potter

“I was having difficulty in finding the right person to look after my two younger children as I had become a local Councillor and suddenly my life had become rather hectic. When the Agency started, I wrote everything out by hand but after six months I needed a secretary. The Bunbury Domestic Agency as it was known then, was in business and our slogan was, and still is, ‘Everybody needs Somebody’. Ten years later, I was employing three people as clients and staff were contacting us from all over the UK.”

Leila Potter, High Sheriff and Sarah Green

As time went by, her mother (my grandmother), was in need of a live-in companion housekeeper. She realised there was a need for staff that had the skills and experience to look after older people, and started our ‘Rosy Rota’ home care service. The way we approach the service has not changed over the years apart from the highly efficient technology we now use.

Tarporley Office

Trish Brewin

Care Manager

Trish is our most longstanding member of staff and joined the agency on a full-time basis in 1994. She has seen many changes over the years and despite many challenging times, has remained as committed and loyal to the cause of helping others.

She is now my invaluable Care Manager and together with her assistants, looks after all our live-in and daily clients and staff. Trish has a wealth of experience and knowledge about recruiting the right person to look after elderly people.

Sarah Cheetham

Daily Care Co-ordinator

Sarah has been with the Agency since 2016 as Daily Care Co-ordinator. Sarah is supported by Kirsty and Molly to ensure all CQC regulations and paperwork are complied with.

Sue Collings

Head of Accounts

Sue has been our bookkeeper for many years and is also a qualified accountant. I could not manage without her financial skills and advice, let alone her pleasant personality once a week. Sue is happy to advise and assist any carer about the benefits of being self-employed, which can appear to be complicated at the beginning.

Anglesey Office

Molly Green

Home Care Co-ordinator

Molly joined the company 2019. She is the daughter of the owner who is delighted that the Agency is now moving to a third generation of the family. She is primarily responsible for developing our service in Anglesey and assisting with marketing for the whole company.

Kirsty Alcroft

Trainee Registered Manager

Kirsty joined us in 2020. She works with Molly looking after our Anglesey clients and carers. She is currently training to become the Registered Manager for Anglesey Home Care which is currently being prepared for registration with Care Inspection Wales (CIW). She has previous experience in the care industry and considerable knowledge of the regulations required by CIW.

Sarah Green

Owner & Director

I have three daughters and three grandchildren and consider myself to be one of the many people, I call ‘The Sandwich Generation’ i.e. whose parents are living longer and children not leaving the nest as quickly as they should but working full time. I have firsthand experience in my own life of the struggle we face these days.

I started my working life as Stage Manager in the theatre in South Wales. There, I learnt the invaluable skills of organisation, planning, and delivering the finished production to the audience! I have been a personal secretary to a solicitor and then started my own interior design business. I loved this, as it maximised my artistic skills along with using my ability to be a good planner. In the early 1980s, our family business invested in property in the Dordogne in France. Together, with my sister, we renovated and furnished to a high standard, four properties. We then set up a property rental business called ‘Serendipity Francaise’ which ran from Cardiff for many years ending up with a portfolio of nearly 50 properties available for holidays in the area. The next ‘serendipity’ occurred when one of my owners of a large chateau, who turned out to be very successful property developers in Europe, wanted to buy my rental company. We became their rental division for all their developments in France and Spain as well as setting up and running their UK sales showroom in Cardiff Bay.

I moved back to Cheshire in 2004, and started to apply my skills and expertise to helping my mother with the Bunbury Agency. I qualified as an Expert Witness in domiciliary care and staff placement and write reports on personal injury and medical negligence cases for the courts. I really enjoy this as it completes my philosophy of making a difference to somebody else’s life.

And so, to the Present Day

Having celebrated our 50^th Anniversary in 2018, we continue to concentrate our energies on providing home care and companionship. Getting the right care for elderly people in their own homes is such a ‘hot potato’, it needed all our focus.

We have developed a very good reputation within the North West and believe that we still provide a unique and very personal service to our clients. Our carers are also most important and need even more support since Covid. They have all worked beyond the call of duty to ensure our clients are well looked after and protected. I could not be more proud of them all.

The word is spreading around the island of Anglesey that we also provide this very personal service. We are in the process of finalising our full registration with Care Inspection Wales. As soon as this happens, we will be in a position to offer this service to so may more clients in Wales and provide career opportunities for the carers in the area.

I passionately believe, that with the right care and support, most people can spend their later years in their own home. We look forward with great enthusiasm and excitement to lifting the burden on families and providing care and support you can trust, to many more people in the future.

My mother’s phrase, ‘Everybody Needs Somebody’ is still so relevant today. So, on behalf of myself and my fantastic team, we look forward to doing our utmost to help you.

Sarah Green, Owner and Director

For more information or advice on home care, please call us on 01829 260280

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