extracts from some of our complimentary letters
- 'Please pass on our grateful thanks to all your staff that cared for Jill. Thank you is never enough in these circumstances. We have come to know many of the girls who were so kind and generous with their time and care, without whom Jill would have had to be admitted to a hospital or home. Thank you for your kind letter.' (St Albans, Herts)
- 'Dear Emily, Sarah and Trish. Thank you so much
for your kind and caring attention through these past years. It is really
appreciated. Mum died peacefully in her own bed, thanks to you and the
Carers... the most recent of which was one of the very best carers possible.
Thank you all.' (Tyne & Wear)
- 'I am writing to you to thank you for your letter
and condolences. I was very impressed by the professionalism and care
everyone I dealt with at Bunbury, including the two Carers that sadly
never had the opportunity to look after my father. Thank you for all your
help and support at what was a very difficult time for me and my father.
With all good wishes.' (Oxford)
- 'Dear Mrs Potter, ...I am deeply grateful for all
the loving and devoted care that was given to my father over the two years
we have called on the Agency for help. I know he appreciated all that
was done for him and I am thankful that I arranged the “Bunbury
Birds” to look after him.’ (Denbighshire)
- 'Dear Emily and the “Bunbury Birds”.
I am writing to thank you very warmly for all the wonderful Carers you
have so kindly supplied to look after my father ...He was so pleased to
be able to live in his own home. May I say how grateful I am for all the
support and help you have given me ...You have provided a wonderful service.’
(Leeds)
- 'Dear Emily and Beth, Thank you for all your help
at the Agency and understanding in difficult times.’
- 'Dear Emily, Our thanks to all your kind ladies
who looked after my mother in her final months. Mother loved her home
which she moved into as a new bride in 1938 and it is thanks to the unstinting
attention, most kindly given by the Bunbury ladies, that she was able
to stay there until her peaceful end. We shall always remember their cheerful
diligence and care.’ (Prestbury)
- 'Dear Emily, I would like to thank you and your
team for bringing comfort and happiness to Mum in what turned out to be
a very short period of time since joining the ‘Rosy Rota’.
As you know I was very apprehensive, wondering whether Mum would cope
with the new situation. As it turned out your ladies brought laughter
and fun back into her life ...her sparkle had returned.’ (Didsbury)
- 'The Family and I would like to
thank all member of staff and carers of the Bunbury Agency, for the time
and trouble they have taken over the past three and half years, to ensure
that my parents received the care required to enable them to remain in
their own home. This was their strongest desire and with your help we
were able to carry out their wishes. Long may your valuable work continue
for many years to come.‘ (Aylesbury)
- 'Dear Mrs Potter, Sarah & Beth. I just wanted
to thank you for all your help, through good and hard times over the past
six years. Not only have you never let us down, but I have felt a very
real relationship with you, as though we have been working together to
keep things going. This last month has been really difficult for us all,
especially seeing my mother declining with increasing rapidity. My great
ambition was to keep her in her own home until the end. Without your help
this would not have been achieved.' (Cumbria)
- 'We are a family of six and until July I was at
home, full time, looking after our children, the youngest of whom is three.
In July last year I was unexpectedly offered a job and I had to arrange
childcare at fairly short notice. We asked the Bunbury Agency for help
finding a Nanny for the children. It took the Agency twenty-four hours
to contact us with the details on one of their nannies for us to interview.
The Nanny came to see us with all her qualifications and checks for us
to review and we offered her the job. She is still with us and we have
all settled into our new routines. The Agency also directed us to Nannytax,
an organisation that has taken all the employer’s fiscal duties
off our hands allowing us to get on with our own jobs.'
- 'I am very happy to recommend Bunbury Agency as
an effective and responsible organisation.‘ (Cheshire)
- 'I would like to take this opportunity on behlaf of our family to thank you for all you have done in supplying our mother with very caring ladies. They all did thier utmost to make her happy and healthy in her last year'. (Preston)

