Private care at home – the only answer!
Local Government Ombudsman Dr Jane Martin and chair of the Adult Social Care Complaints Commission, recently reported that there is a big rise in the number of complaints from people not receiving their care they need from the Local Authorities. The main issues were about the poor service provided and the lack of respect and dignity. The were many examples of carers not arriving at the appointed times and no continuity of carers, resulting in lack of engaging with the client. One lady said her carers do not even look at her. Dr Martin said “it’s the little things that mean so much to them like maintaining their dignity, independence and promoting a good quality of life. Consistency of care is vital to those who rely on these services.
Providing care in the home is an incredibly important part of making sure that someone is able to retain their independence and stay in their own home. Inadequate home care can mean that older people lose the support they need for day-to-day tasks such as dressing or washing, and may be left to suffer in silence and often end up in hospital.
Here we go again……… ‘Everybody Needs Somebody’!
At Bunbury Care Agency all our daily calls are a minimum of 1 hour. Great emphasis is placed of the importance of companionship, encouragement and emotional support. No task is too much. Our carers are always happy to help with the housework, shopping, transport and go that extra mile when required.
A couple that we currently look after, have poor mobility and sight. They have both been in and out of hospital after various falls. Now back at home they have made a remarkable improvement due to the efforts of their carers. They are now regaining their strength and are talking about being taken out for Sunday lunch soon, something they have not done for a long time.
Our carers get a great feeling of satisfaction when they make a difference to someone else’s life, so everyone is a winner! Our live in carers tell the same story. If you would like to join our team in the New Year, either as a daily or live in carer, please contact us as soon as possible.
So three cheers and a big thank you to all our carers who continue to dedicate their time for the benefit of others. We wish them, and all our clients a very Happy Christmas and peaceful New Year.
We are a home care agency based in Bunbury, Cheshire helping families predominantly across the North West and North Wales, although we are nation-wide.
Bunbury Care Agency is a member of the UKHCA (United Kingdom Home Care Association) and an associate member of SOLLA (Society of Later Life Advisers). SOLLA is the only association in the UK that can provide accredited financial consultants who can advise and assist people with the funding of elderly care.