01829 730201

Our ‘Rosy Rota’ Residential Care Service

Our ‘Rosy Rota’ service is very special and we believe, quite unique.

We offer a most considerate, convenient and flexible system of caring for the elderly or infirm, who wish, as we all do, to continue living in their own home for as long as is practically possible.

  • Full details are taken of the care you require and a commencement date is agreed.
  • A Care Plan will then be prepared detailing your specific requirements and situation, your preferred daily and weekly routine, clear written instructions relating to any medication, and a list of important telephone numbers.
  • A personalised care folder will then be sent to you containing your Service User Guide, your Care Plan, Medication Guidelines and Medication Administration Charts and a copy of the Carers Code of Conduct.
  • Carers are provided with your specific Care Plan in advance of the engagement.
  • A ‘Bookings Diary’ is then sent to you and your representative listing the names, dates and contact numbers of the Carers which have been engaged on your behalf.
  • Your ‘Bookings Diary’ is updated every month and sent with your invoice.
  • Carers are usually booked for 7 – 14 days at a time.
  • You will have 3 – 4 Carers who then rotate on a regular basis.
  • Each Carer will hand over to the next Carer thoroughly; ensuring up to date information has been properly communicated. There is no need for anyone to be there to supervise.
  • We will regularly consult with you and the Carers to review the level of care required and to monitor the quality of care received.
  • We continually keep up to date with any changes in circumstances and reassess needs accordingly.
  • Wherever possible we like to make a personal visit to ensure you are happy with your care.
  • Your details are only divulged to your Carers as required and your personal file is safely and confidentially stored in accordance with the Data Protection Act 1998.
  • We are here to ensure that everything runs as smoothly as possible and there is a dedicated telephone number for emergencies at weekends.

Our Daily Care Service

We are very involved locally, fighting for better daily care for the elderly, especially with those who suffer from dementia.

A Daily Carer is not just there to help you with any personal needs you may have, but also can be a companion. You may need help with your housekeeping, shopping or want someone to prepare freshly cooked food on a daily basis. If you have appointments or social engagements, your Carer will be happy to accompany you should you require their help.

We can provide you with your own private Daily Carer for a minimum of 1 hour, at the times and days that you require. The Carer works directly for you enabling you or your family to have control on the level of care your receive. Each Carer is recruited in the same way as our residential Carers.

  • Full details are taken of the care you require and a commencement date is agreed.
  • A Carer is then introduced to you and an interview arranged.
  • If you are happy to proceed the Carer will be booked for you for the number of hours/days you require on a 2 weeks trial period.
  • If the trial period is successful their engagement will be confirmed by us and an invoice will be issued.
  • If you increase the number of hours/days, there will be a further pro rata charge.

Respite or Temporary Care Service

Respite and temporary Carers are booked for a specific period of time

As more and more people are living longer many of us find that we are looking after a relative or friend as well as looking after our own families. Relief for home carers and family members is very important not only so you have the time to manage your own life but also to take a much needed rest or holiday. If you are recovering from an illness or an operation you will want to return to your own home as soon as possible. All our carers have the flexibility to provide the much needed convalescence and rehabilitation support on a daily or residential basis.

Our Carers

A carer is someone who has experience, knowledge and qualifications to look after vulnerable adults, maintaining the dignity and respect of the client. Depending on their abilities and qualifications they can provide various levels of personal care, administer medication and assist with moving and handling. They are also expected to assist with housekeeping, prepare and maintain a well balanced diet and provide companionship and support to meet the requirements of the client.

All Our Carers are very experienced and their details are rigorously checked by the Agency.

  • Our Carers are recruited in line with standards and regulations set down by the Care Quality Commission (CQC). Please click here to see changes to our registration.
  • They must have an up to date CRB (Police Check) through our Agency and Professional Indemnity Insurance.
  • They must provide at least two recent references, proof of identity, CV and copies of their qualifications which are rigorously checked and verified.
  • Our special team of Carers have a multitude of experience ranging from Companions and Housekeepers to high-level personal care.
  • They are able to look after people suffering from a wide range of debilitating or distressing illnesses and conditions.
  • Many of our Carers have specific knowledge in specialist fields such as Alzheimer’s, Parkinson’s, Dementia, MS, Depression, Cancer, Osteoporosis, Challenging Behaviour etc.
  • Some of our Carers also have nursing experience, and are capable of a high level of care, although we are not a Nursing Agency.
  • We are happy to provide Male and Female Carers and Carers of different Nationalities.
Elderly Care Information

We offer a very personal and bespoke service supplying carefully selected Carers and Companions who look after all your needs.

To view more information about our elderly care services click here

Child Care Information

We are members of the Association of Nanny Agencies (ANA) and the British Au Pair Agencies Association (BAPAA).

To view more information about our child care services click here

Household Care Information

We can provide domestic and household Staff on a daily or residential, full time or part time, permanent or temporary basis.

To view more information about our household care services click here

Testimonial

Please pass on our grateful thanks to all your staff that cared for Jill. Thank you is never enough in these circumstances. We have come to know many of the girls who were so kind and generous with their time and care, without whom Jill would have had to be admitted to a hospital or home.

St Albans, Herts

Testimonial

Dear Emily, Sarah and Trish. Thank you so much for your kind and caring attention through these past years. It is really appreciated. Mum died peacefully in her own bed, thanks to you and the Carers... the most recent of which was one of the very best carers possible. Thank you all.

Tyne & Wear

Testimonial

I am writing to you to thank you for your letter and condolences. I was very impressed by the professionalism and care everyone I dealt with at Bunbury, including the two Carers that sadly never had the opportunity to look after my father. Thank you for all your help and support at what was a very difficult time for me and my father. With all good wishes.

Oxford

Testimonial

Dear Mrs Potter, ...I am deeply grateful for all the loving and devoted care that was given to my father over the two years we have called on the Agency for help. I know he appreciated all that was done for him and I am thankful that I arranged the “Bunbury Birds” to look after him.

Denbighshire

Testimonial

Dear Emily and the “Bunbury Birds”. I am writing to thank you very warmly for all the wonderful Carers you have so kindly supplied to look after my father ...He was so pleased to be able to live in his own home. May I say how grateful I am for all the support and help you have given me ...You have provided a wonderful service.

Leeds

Testimonial

Dear Emily, Our thanks to all your kind ladies who looked after my mother in her final months. Mother loved her home which she moved into as a new bride in 1938 and it is thanks to the unstinting attention, most kindly given by the Bunbury ladies, that she was able to stay there until her peaceful end. We shall always remember their cheerful diligence and care.

Prestbury

Testimonial

Dear Emily, I would like to thank you and your team for bringing comfort and happiness to Mum in what turned out to be a very short period of time since joining the ‘Rosy Rota’. As you know I was very apprehensive, wondering whether Mum would cope with the new situation. As it turned out your ladies brought laughter and fun back into her life ...her sparkle had returned.

Didsbury

Testimonial

The Family and I would like to thank all member of staff and carers of the Bunbury Agency, for the time and trouble they have taken over the past three and half years, to ensure that my parents received the care required to enable them to remain in their own home. This was their strongest desire and with your help we were able to carry out their wishes. Long may your valuable work continue for many years to come.

Aylesbury

Testimonial

Dear Mrs Potter, Sarah & Beth. I just wanted to thank you for all your help, through good and hard times over the past six years. Not only have you never let us down, but I have felt a very real relationship with you, as though we have been working together to keep things going. This last month has been really difficult for us all, especially seeing my mother declining with increasing rapidity. My great ambition was to keep her in her own home until the end. Without your help this would not have been achieved.

Cumbria

Testimonial

I am very happy to recommend Bunbury Agency as an effective and responsible organisation.

Cheshire

Testimonial

I would like to take this opportunity on behlaf of our family to thank you for all you have done in supplying our mother with very caring ladies. They all did thier utmost to make her happy and healthy in her last year.

Preston

Testimonial

Trish has been the most wonderful Carer for Mum and she was all that I ever wanted from someone for Mum plus a lot more. We were so blessed that she came into our lives! Every day Mum looked forward to her coming and felt so safe and secure when she was around. It is so hard to put all Trish's wonderful qualities into words, but nothing was ever too much for her and when things got hard she was always around to help and do above and beyond what we needed. She looked after us all really! When Mum was in the hospice, she still visited which gave Mum such a boost and I will never forget her kindness in sitting with Mum the night before she died so my brothers and I could go out and have something to eat. When our elderly parents need care it's hard to entrust them to strangers and I hope that there is a "Trish" for me one day! I will never forget her and I can never thank her enough for all she has done. Thank you again for your thoughtfulness and for putting us in touch with such a wonderful person.

Tarporley, Cheshire

Testimonial

Dear Mrs Green, Thank you so much for your kind letter about my mother Sylvia. She was very well looked after by all the nice Carers you provided for her. Whilst she could be a little insensitive at times due to her dementia I believe, she certainly appreciated their company and the sensitive way they looked after her. Thank you again for all you did for her.

Heswall, Wirral

Testimonial

Dear Mrs Green, Thank you very much for your letter and your kind thoughts following the death of my sister. You did indeed supply three Carers for her in September and October. We were very happy with Margaret and Alex was superb in every way and did so many extra things to improve my sister's quality of life. It must have been very traumatic for her when my sister died, but I am just thankful that she was with someone who was so caring.

Gillingham

Testimonial

Dear Trish, A personal note of thanks from Sue and myself for all your dedication to keeping things running smoothly at my mother's. It seems a very long time ago since you sent the first Bunbury Carer along. Sue and I have always known that we'd be alright "Trish will sort it out" - somehow!! A very big thank you.

Warrington, Cheshire

Testimonial

Dear Sarah, Now that the family have made the decision that Mother should stay in the Care Home, I write to thank you and the Agency for all the help and assistance you have given over the years. We have had some "interesting" moments but the Agency has, with very few exceptions, managed to provide care to a very high standard. Please pass on our thanks to the many Carers who have been to my Mother's. Trish continues to provide wonderful support, visiting Mother each afternoon.

Tarporley, Cheshire

Testimonial

Dear Mrs Green, It is with regret that I write to confirm that we will no longer require the services of your Bunbury Ladies. Most of them have proved excellent at caring for my mother who has not always been the easiest person to look after and they have exercised good sense and discretion in caring for her. As her quality of life has declined, this has been a great comfort to the family. Thank you so much for all the Agency and the Ladies did for her.

Heswall, Wirral