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Dear Mrs Potter, ...I am deeply grateful for all the loving and devoted care that was given to my father over the two years we have called on the Agency for help. I know he appreciated all that was done for him and I am thankful that I arranged the “Bunbury Birds” to look after him.

I would like to thank you and your team for bringing comfort and happiness to Mum in what turned out to be a very short period of time since joining the ‘Rosy Rota’. As you know I was very apprehensive, wondering whether Mum would cope with the new situation. As it turned out your ladies brought laughter and fun back into her life ...her sparkle had returned.

Thank you both so much for your cards, it was very kind of you to write. As you know mum had not had a great year in 2017 with her health deteriorating all the time. She so loved her little cottage and it is a relief that we will not have to make some of the difficult decisions that were looming. It was her time to go and she was wonderfully looked after at Tarporley War Memorial Hospital. She would not have been able to live independently without the support of her excellent carers. Although she never liked the idea she ended up being very fond of Amanda, Michelle & Carol. Thank you so much for all your help and again for your kind cards.

Dear Mrs Green, Thank you very much for your letter and your kind thoughts following the death of my sister. You did indeed supply three Carers for her in September and October. We were very happy with Margaret and Alex was superb in every way and did so many extra things to improve my sister's quality of life. It must have been very traumatic for her when my sister died, but I am just thankful that she was with someone who was so caring.

Dear Sarah, Now that the family have made the decision that Mother should stay in the Care Home, I write to thank you and the Agency for all the help and assistance you have given over the years. We have had some "interesting" moments but the Agency has, with very few exceptions, managed to provide care to a very high standard. Please pass on our thanks to the many Carers who have been to my Mother's. Trish continues to provide wonderful support, visiting Mother each afternoon.

Dear Sarah, I am writing to thank you for all the help your agency has provided for our parents over many years. The helpers have made it possible for both of our parents to stay in their own home, in father's case until three weeks before his death. Mum moved to the nursing home on Friday, seven weeks after she broke her hip. We do not imagine she will go home again. The ladies we have had from your agency have done their job with kindness and sensitivity and both parents made real friends with some of them. Dorrie and Moya have been particularly wonderful with Mum and have made her last few years more than bearable.