Bunbury Agency is one of the longest established Domiciliary Care Agencies in the UK
Residential Care – Daily Care – Respite Care – Temporary Care
For the past 49 years we have been providing Domestic Care Services for the Elderly, Nannies, Au Pairs and Household Staff to clients in the UK including Cheshire, Shropshire, Staffordshire, Merseyside and Greater Manchester.
My mother established The Bunbury Agency in 1968 when she could not find that ‘Special Person’ to look after her own three children. I joined the Domestic Care Agency in 2004 and now own and run the Agency with my efficient team of advisors and co-ordinators. We continually strive to find that ‘Special Person’ for other families who are in need of a trustworthy and reliable elderly care, childcare and domestic assistance.
How it really all started, from our founder.
“After the birth of my 3rd child Emily, I was approached by my local MP and asked if I was interested in standing in the local Borough Council elections. At the same time an acquaintance of mine wondered if I would be interested in starting a new local free newspaper with her to be called the Buysell. The Newspaper still exists today and is very profitable!
Personally I prefer to be more involved with people and first thought of setting up a Marriage Bureau as they were called in those days. Then the idea came to set up a recruitment agency for household staff and Nannies. I now needed a Nanny to look after my two small children as I was now a Councilor. Suddenly life had become rather hectic. My husband gave me £100 to advertise in the local paper and in no time at all somebody called me wanting a housekeeper: I was in business!
Having never worked in business and with no experience whatsoever about recruitment, it was just down to me, working from my home in Bunbury. Everything was written out by hand and using my wit and ability to communicate with people. After 6 months I needed a secretary. The Bunbury Domestic Agency was really in business and our slogan was and still is ‘Everybody needs Somebody’.”
The Next Step
In the 10 years that followed the business grew and now employed 3 staff but still working from her home in Bunbury. Clients and staff were contacting her from all over the UK.
About 20 years later, a gentleman from North Wales called, asking if she could find him someone to look after his elderly father. Suddenly she realised there was a need for staff that had the skills and experience to look after older people. The idea of a Rota system was developed and staff seemed to like working for a few weeks at a time with a variety of clients. “I always like to look on the bright side of life so I called it our ‘Rosy Rota’.”
Trish Brewin, our most longstanding member of staff, joined the team on a full time basis in 1994 She is still our Care Co-ordinator and has a wealth of experience and knowledge about recruiting the right person to look after elderly people.
My mother continued to run her business in quite a unique way, but she got the results. Everything was very personal and she put all her time and energies into finding, as she would say, that ’Special Person’ for her clients. She tells me she even answered a call on my wedding day!
She also started to supply Solicitors with Expert Witness Reports for personal injury cases where the care of children was concerned. Expert Witness reporting is now very regulated, so I took this over in 2004 and am now a fully qualified Expert Witness in Domiciliary Quantum and Staff Placement.
Turn of the Century!
In the year 2000 my youngest sister Emily joined the business, ironic really as it was just after she was born that the Bunbury Agency began. Emily started to bring the administrative systems into 21st Century and in 2002, surrounded by computers and working within databases the business moved to Cholmondeley Business Park in Cheshire.
I moved back to Cheshire from South Wales in 2004, I took over the running of the business from my sister in 2005 as she wanted to move back to London and start her own family. In 2008 we celebrated our 40th Anniversary with a Carers Tea party and just before my mother retired she was nominated as one of the ‘Women of the Year’, sponsored by the northwest branch of the NSPCC, for her tireless work and relentless campaigning on behalf of Alzheimer’s sufferers.
And so, to the Present Day
Sadly I lost my father in 2014 and decided to move the business back to its original home in Bunbury and focus completely on care for the elderly care.
Having now completely handed over the reins to me, my mother is still busy campaigning and fundraising for good causes and is a member of the Bunbury Parish Council; so life has gone full circle for her!
We are members of the UKHCA (the United Kingdom Home Care Association), the largest Trade Association in the UK supporting the provision of elderly care in the home and affiliate members of SOLLA (the Society of Later Life Advisors). SOLLA are a not for profit organisation who can provide accredited financial consultants who provide advice and solutions for the funding of elderly care. Through this membership we can now provide Care Fees solutions as part of our Elderly Care services in the home.
The provision and funding of elderly care is a very serious issue and will increasingly make huge demands on our society. But we have now found a way to do both and believe it or not our own consultant, one of the first advisors to be accredited by SOLLA lives in Bunbury, so we will keep the name I think!
What about the Future?
Having been back in Bunbury now for over six months, we have been increasingly involved in supporting Tarporley War Memorial Hospital. They provide the invaluable service of providing respite care for the elderly and we work closely with them ensuring their patients can return home as soon as possible. Although we are a business providing care in the home we have strong social consciences and help to raise funds for this hospital as much as we can.
I passionately believe that with the right care and support, most people can spend their later years in their own home. We are here to lift the burden and provide that support you can trust. My mother’s phrase, ‘Everybody Needs Somebody’ is still so relevant today. So on behalf of myself and my fantastic team, we look forward to doing our utmost to help you.
Sarah Green, Owner and Director
We are a home care agency based in Bunbury, Cheshire helping families predominantly across the North West and North Wales, although we are nation-wide.
Bunbury Care Agency is a member of the UKHCA (United Kingdom Home Care Association) and an associate member of SOLLA (Society of Later Life Advisers). SOLLA is the only association in the UK that can provide accredited financial consultants who can advise and assist people with the funding of elderly care.